Works for Billings Clinic PatientConnect whether or not it has its own passcode. No download needed.
Touch and hold Billings Clinic PatientConnect's icon, tap Require Face ID, then confirm. On iOS 18 and later that puts Billings Clinic PatientConnect behind Face ID, Touch ID or your passcode; choose Hide and Require Face ID instead to move it into App Library's Hidden folder as well.
Lock Billings Clinic PatientConnect with Face ID
- Find Billings Clinic PatientConnect on your Home Screen or in App Library.
- Touch and hold the icon until the quick-actions menu opens.
- Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
- Tap Require Face ID again to confirm. Billings Clinic PatientConnect now asks for authentication every time it opens.
To test it, close Billings Clinic PatientConnect from the App Switcher and open it again. You should see the Face ID prompt before any content appears.
Hide Billings Clinic PatientConnect in App Library
- Touch and hold Billings Clinic PatientConnect's icon and tap Require Face ID.
- Choose Hide and Require Face ID instead of Require Face ID.
- Confirm. The icon leaves your Home Screen and moves to the Hidden folder at the bottom of App Library.
- To open it later, swipe to App Library, tap Hidden and authenticate.
Hiding also locks the app. To undo either, touch and hold the icon again and choose Don't Require Face ID.
Why lock Billings Clinic PatientConnect?
Billings Clinic PatientConnect is a medical records app, the kind of app that tends to hold personal information you would not want on screen if someone borrows your unlocked phone. Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not.
Medical apps may hold the most sensitive data on your phone. Whether US health-privacy law applies depends on who runs the app, not on the App Store category.
A lock answers one question — who can open the app on this iPhone. It does not change what Billings Clinic PatientConnect sends to its developer; for that, see Billings Clinic PatientConnect's full privacy report.
What the lock does and does not do
It does
- Ask for Face ID, Touch ID or passcode every time Billings Clinic PatientConnect opens
- Hide message previews in notifications
- Keep Billings Clinic PatientConnect's content out of Spotlight and Siri suggestions
- With Hide, remove the icon from the Home Screen
It does not
- Stop someone who knows your passcode
- Encrypt or change how Billings Clinic PatientConnect stores data
- Sync to your iPad or other devices
- Remove Billings Clinic PatientConnect from purchase history or Screen Time reports
Don't see Require Face ID?
- Update to iOS 18 or later in Settings › General › Software Update.
- Make sure a passcode is set in Settings › Face ID & Passcode; the lock needs one.
- Some Apple apps (Settings, Calculator, Camera, Maps, Find My, Clock) cannot be locked or hidden.
- If your iPhone is managed by work or school, the option may be restricted.
Other settings worth checking for Billings Clinic PatientConnect
Health
Health app › your profile picture › Apps › Billings Clinic PatientConnect. Turn categories on one at a time; the app cannot tell which ones you declined.
Notifications
Settings › Notifications › Billings Clinic PatientConnect › Show Previews: When Unlocked keeps message and account details off the Lock Screen.
Billings Clinic PatientConnect's full privacy label
The developer states that no data is collected from this app.
Is Billings Clinic PatientConnect safe? Every data type explained →
Lock these apps too
After you lock Billings Clinic PatientConnect
Done. You have applied every control the label points to.
FAQ
Does Billings Clinic PatientConnect have its own passcode?
What happens to Billings Clinic PatientConnect's notifications when it is locked?
Can someone who knows my passcode open a locked app?
Is a locked Billings Clinic PatientConnect encrypted?
Why can't I see the Require Face ID option?
Does hiding Billings Clinic PatientConnect remove it from my purchase history?
Is Billings Clinic PatientConnect safe? Full privacy report →Does Billings Clinic PatientConnect track you? →Lock an app: A–Z →All medical apps →