Works for My medical record whether or not it has its own passcode. No download needed.
Touch and hold My medical record's icon, tap Require Face ID, then confirm. On iOS 18 and later that puts My medical record behind Face ID, Touch ID or your passcode; choose Hide and Require Face ID instead to move it into App Library's Hidden folder as well.
Lock My medical record with Face ID
- Find My medical record on your Home Screen or in App Library.
- Touch and hold the icon until the quick-actions menu opens.
- Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
- Tap Require Face ID again to confirm. My medical record now asks for authentication every time it opens.
To test it, close My medical record from the App Switcher and open it again. You should see the Face ID prompt before any content appears.
Hide My medical record in App Library
- Touch and hold My medical record's icon and tap Require Face ID.
- Choose Hide and Require Face ID instead of Require Face ID.
- Confirm. The icon leaves your Home Screen and moves to the Hidden folder at the bottom of App Library.
- To open it later, swipe to App Library, tap Hidden and authenticate.
Hiding also locks the app. To undo either, touch and hold the icon again and choose Don't Require Face ID.
Why lock My medical record?
My medical record's privacy label lists health and fitness — the kind of data you would not want on screen if someone borrows your unlocked phone. Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not.
Health and fitness apps can read Apple Health data only for categories you approve, one by one. What they collect themselves is shown on the label.
A lock answers one question — who can open the app on this iPhone. It does not change what My medical record sends to its developer; for that, see My medical record's full privacy report.
What the lock does and does not do
It does
- Ask for Face ID, Touch ID or passcode every time My medical record opens
- Hide message previews in notifications
- Keep My medical record's content out of Spotlight and Siri suggestions
- With Hide, remove the icon from the Home Screen
It does not
- Stop someone who knows your passcode
- Encrypt or change how My medical record stores data
- Sync to your iPad or other devices
- Remove My medical record from purchase history or Screen Time reports
Don't see Require Face ID?
- Update to iOS 18 or later in Settings › General › Software Update.
- Make sure a passcode is set in Settings › Face ID & Passcode; the lock needs one.
- Some Apple apps (Settings, Calculator, Camera, Maps, Find My, Clock) cannot be locked or hidden.
- If your iPhone is managed by work or school, the option may be restricted.
Other settings worth checking for My medical record
Health
Health app › your profile picture › Apps › My medical record. Turn categories on one at a time; the app cannot tell which ones you declined.
Sign-in
When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.
Notifications
Settings › Notifications › My medical record › Show Previews: When Unlocked keeps message and account details off the Lock Screen.
My medical record's full privacy label
None declared
None declared
Lock these apps too
After you lock My medical record
Done. You have applied every control the label points to.
FAQ
Does My medical record have its own passcode?
What happens to My medical record's notifications when it is locked?
Can someone who knows my passcode open a locked app?
Is a locked My medical record encrypted?
Why can't I see the Require Face ID option?
Does hiding My medical record remove it from my purchase history?
Is My medical record safe? Full privacy report →Does My medical record track you? →Lock an app: A–Z →All health & fitness apps →