Works for Patient Records whether or not it has its own passcode. No download needed.
Touch and hold Patient Records' icon, tap Require Face ID, then confirm. On iOS 18 and later that puts Patient Records behind Face ID, Touch ID or your passcode; choose Hide and Require Face ID instead to move it into App Library's Hidden folder as well.
Lock Patient Records with Face ID
- Find Patient Records on your Home Screen or in App Library.
- Touch and hold the icon until the quick-actions menu opens.
- Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
- Tap Require Face ID again to confirm. Patient Records now asks for authentication every time it opens.
To test it, close Patient Records from the App Switcher and open it again. You should see the Face ID prompt before any content appears.
Hide Patient Records in App Library
- Touch and hold Patient Records' icon and tap Require Face ID.
- Choose Hide and Require Face ID instead of Require Face ID.
- Confirm. The icon leaves your Home Screen and moves to the Hidden folder at the bottom of App Library.
- To open it later, swipe to App Library, tap Hidden and authenticate.
Hiding also locks the app. To undo either, touch and hold the icon again and choose Don't Require Face ID.
Why lock Patient Records?
Patient Records is a medical records app, the kind of app that tends to hold personal information you would not want on screen if someone borrows your unlocked phone. Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not.
Productivity apps tend to collect the work you do in them — documents, notes and files — so User Content is common. The question is whether it syncs to the developer's servers and how it is protected there.
A lock answers one question — who can open the app on this iPhone. It does not change what Patient Records sends to its developer; for that, see Patient Records' full privacy report.
What the lock does and does not do
It does
- Ask for Face ID, Touch ID or passcode every time Patient Records opens
- Hide message previews in notifications
- Keep Patient Records' content out of Spotlight and Siri suggestions
- With Hide, remove the icon from the Home Screen
It does not
- Stop someone who knows your passcode
- Encrypt or change how Patient Records stores data
- Sync to your iPad or other devices
- Remove Patient Records from purchase history or Screen Time reports
Don't see Require Face ID?
- Update to iOS 18 or later in Settings › General › Software Update.
- Make sure a passcode is set in Settings › Face ID & Passcode; the lock needs one.
- Some Apple apps (Settings, Calculator, Camera, Maps, Find My, Clock) cannot be locked or hidden.
- If your iPhone is managed by work or school, the option may be restricted.
Other settings worth checking for Patient Records
Notifications
Settings › Notifications › Patient Records › Show Previews: When Unlocked keeps message and account details off the Lock Screen.
Patient Records' full privacy label
The developer states that no data is collected from this app.
Lock these apps too
After you lock Patient Records
Done. You have applied every control the label points to.
FAQ
Does Patient Records have its own passcode?
What happens to Patient Records' notifications when it is locked?
Can someone who knows my passcode open a locked app?
Is a locked Patient Records encrypted?
Why can't I see the Require Face ID option?
Does hiding Patient Records remove it from my purchase history?
Is Patient Records safe? Full privacy report →Does Patient Records track you? →Lock an app: A–Z →All productivity apps →