Works for Sutter Health My Health Online whether or not it has its own passcode. No download needed.
Touch and hold Sutter Health My Health Online's icon, tap Require Face ID, then confirm. On iOS 18 and later that puts Sutter Health My Health Online behind Face ID, Touch ID or your passcode; choose Hide and Require Face ID instead to move it into App Library's Hidden folder as well.
Lock Sutter Health My Health Online with Face ID
- Find Sutter Health My Health Online on your Home Screen or in App Library.
- Touch and hold the icon until the quick-actions menu opens.
- Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
- Tap Require Face ID again to confirm. Sutter Health My Health Online now asks for authentication every time it opens.
To test it, close Sutter Health My Health Online from the App Switcher and open it again. You should see the Face ID prompt before any content appears.
Hide Sutter Health My Health Online in App Library
- Touch and hold Sutter Health My Health Online's icon and tap Require Face ID.
- Choose Hide and Require Face ID instead of Require Face ID.
- Confirm. The icon leaves your Home Screen and moves to the Hidden folder at the bottom of App Library.
- To open it later, swipe to App Library, tap Hidden and authenticate.
Hiding also locks the app. To undo either, touch and hold the icon again and choose Don't Require Face ID.
Why lock Sutter Health My Health Online?
Sutter Health My Health Online's privacy label lists health and fitness, sensitive info, financial info, location and user content — the kind of data you would not want on screen if someone borrows your unlocked phone. Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not.
Medical apps may hold the most sensitive data on your phone. Whether US health-privacy law applies depends on who runs the app, not on the App Store category.
A lock answers one question — who can open the app on this iPhone. It does not change what Sutter Health My Health Online sends to its developer; for that, see Sutter Health My Health Online's full privacy report.
What the lock does and does not do
It does
- Ask for Face ID, Touch ID or passcode every time Sutter Health My Health Online opens
- Hide message previews in notifications
- Keep Sutter Health My Health Online's content out of Spotlight and Siri suggestions
- With Hide, remove the icon from the Home Screen
It does not
- Stop someone who knows your passcode
- Encrypt or change how Sutter Health My Health Online stores data
- Sync to your iPad or other devices
- Remove Sutter Health My Health Online from purchase history or Screen Time reports
Don't see Require Face ID?
- Update to iOS 18 or later in Settings › General › Software Update.
- Make sure a passcode is set in Settings › Face ID & Passcode; the lock needs one.
- Some Apple apps (Settings, Calculator, Camera, Maps, Find My, Clock) cannot be locked or hidden.
- If your iPhone is managed by work or school, the option may be restricted.
Other settings worth checking for Sutter Health My Health Online
Tracking
Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.
Location
Settings › Privacy & Security › Location Services › Sutter Health My Health Online. Choose While Using or Never, and switch off Precise Location if a city-level answer is enough.
Photos
Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.
Health
Health app › your profile picture › Apps › Sutter Health My Health Online. Turn categories on one at a time; the app cannot tell which ones you declined.
Sign-in
When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.
Sutter Health My Health Online's full privacy label
None declared
Is Sutter Health My Health Online safe? Every data type explained →
Lock these apps too
After you lock Sutter Health My Health Online
Done. You have applied every control the label points to.
FAQ
Does Sutter Health My Health Online have its own passcode?
What happens to Sutter Health My Health Online's notifications when it is locked?
Can someone who knows my passcode open a locked app?
Is a locked Sutter Health My Health Online encrypted?
Why can't I see the Require Face ID option?
Does hiding Sutter Health My Health Online remove it from my purchase history?
Is Sutter Health My Health Online safe? Full privacy report →Does Sutter Health My Health Online track you? →Lock an app: A–Z →All medical apps →