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Is Hello Heart Safe?

Hello Heart privacy label · by Hello Doctor Ltd. · checked November 2026

  • Collects health data
  • Recently updated
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
0types

None declared

Linked to you
3types
Not linked to you
2types
Short answer

Mostly a question of trust: Hello Heart collects data linked to you but declares no tracking. The sensitive items are health and fitness. In total the label lists 5 data types; 59% of health trackers we checked declare tracking.

At a glance

Hello Heart privacy in one look

Data exposure on the label
Linked to you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Linked to you, no tracking

Hello Heart collects 3 data types tied to your identity but declares no tracking.

Try it

Did Hello Heart ask for something?

Pick the permission prompt you saw. We compare it with what Hello Heart's developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Not on the label

Location is not on Hello Heart's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not on the label

User Content is not on Hello Heart's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not on the label

Contacts is not on Hello Heart's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not declared on the label

Hello Heart declares no tracking, so a tracking prompt would contradict its label. Decline it, and consider reporting the mismatch to Apple.

Matches the label

Hello Heart lists Health & Fitness on its label, linked to you. Approve Health categories one at a time in the Health app.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What Hello Heart collects, explained

Data typeWhat it coversWhere to limit it
Health & FitnessSensitiveLinked to you Health and medical records, HealthKit data, and fitness or exercise data. Health app › your profile › Apps: switch off each category the app should not read or write; check Settings › Privacy & Security › Motion & Fitness.
Contact InfoLinked to you Your name, email address, phone number or postal address. Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences.
IdentifiersLinked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
Usage DataNot linked to you What you tap, open and view inside the app, plus which ads you have seen. There is no single iOS switch. Look for an analytics or personalised-ads toggle in the app's own settings.
DiagnosticsNot linked to you Crash logs, launch times, hang rates and energy use. Settings › Privacy & Security › Analytics & Improvements › Share With App Developers controls what Apple passes on; the app's own crash reporting is separate.
Reading the label

What Hello Heart's label means for you

Hello Heart's label has 3 types under “Data Linked to You”, 2 types under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

Hello Heart declares no tracking, which means the developer says it does not combine your data with other companies' data for advertising or sell it to data brokers. The data linked to you — health and fitness, contact info and identifiers — is still tied to your identity, typically through an account, and is covered by the developer's privacy policy and retention rules.

The items that deserve the most attention are health and fitness. Health data is among the most sensitive data an app can hold, and US health-privacy law (HIPAA) does not cover most consumer apps.

Health trackers collect symptoms, vitals and habits. In the US, most consumer health apps are not covered by HIPAA, so the privacy policy is your main protection. Grant HealthKit categories one by one in the Health app, and avoid connecting categories the app does not need.

Among the 180 health trackers in our snapshot with a label, 59% declare tracking, 84% collect data linked to you and 3% say they collect nothing. Hello Heart lists 5 data types, about the same as the average of 5.1 for this group.

Health and fitness apps can read Apple Health data only for categories you approve, one by one. What they collect themselves is shown on the label.

On your iPhone

Settings to check for Hello Heart

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Health

    Health app › your profile picture › Apps › Hello Heart. Turn categories on one at a time; the app cannot tell which ones you declined.

  3. 3

    Sign-in

    When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.

  4. 4

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  5. 5

    Notifications

    Settings › Notifications › Hello Heart › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does Hello Heart track you?

No tracking declared

There is no “Data Used to Track You” section on Hello Heart's label.

Does Hello Heart track you? Full answer and how to stop it →

iOS 18 and later

Lock Hello Heart behind Face ID

  1. Find Hello Heart on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. Hello Heart now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not Hello Heart has a passcode of its own. It does not change what the app sends to its developer.

Lock or hide Hello Heart: step-by-step guide →

From the App Store record

About Hello Heart

DeveloperHello Doctor Ltd.
App Store categoryHealth & Fitness (also Medical)
Latest version5.11.0, released October 2026
First releasedOctober 2015
RequiresiOS 15.1 or later
Size220 MB
Age rating17+
Languages2 (EN, ES)
Bundle IDcom.hello-do.Hello-Heart-HP

The current version shipped in October 2026, so the app is actively maintained and its label is likely current. Labels are updated by developers when practices change.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what Hello Heart sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask Hello Heart's developer: Is my health data shared with partners or used for ads?

How it compares

Hello Heart vs similar health trackers

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

Checking another app?

Look up any of our apps in seconds, or put two labels side by side.

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Do it now

Your Hello Heart privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1Hello Heart's privacy label says it uses data to track you.
    Right.
    Not quite.

    False: there is no Data Used to Track You section on Hello Heart's label.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3Hello Heart collects Health & Fitness.
    Right.
    Not quite.

    True: Health & Fitness appears on its label.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

Hello Heart privacy FAQ

Is Hello Heart safe to use?
Based on its App Store privacy label, hello Heart collects 3 data types tied to your identity but declares no tracking. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does Hello Heart track you?
No. Hello Heart's label has no Data Used to Track You section.
What data does Hello Heart collect?
Health and fitness, contact info, identifiers, usage data and diagnostics. Of these, health and fitness, contact info and identifiers are linked to your identity.
Who makes Hello Heart?
Hello Doctor Ltd., according to the App Store. It was first released in October 2015 and the current version is 5.11.0.
Can I lock Hello Heart with Face ID?
On iOS 18 or later, touch and hold Hello Heart's icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock.
How does Hello Heart compare with other health trackers?
Across 180 health trackers with labels in our snapshot, 59% declare tracking and 3% say they collect no data. Hello Heart lists 5 data types against an average of 5.1.
Is my health data shared with partners or used for ads?
The privacy label cannot answer that. Look for it in Hello Heart's privacy policy or support pages, linked from the App Store listing. Grant HealthKit categories one by one in the Health app, and avoid connecting categories the app does not need.
How do I delete my data from Hello Heart?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.
Facts on this page come from Hello Heart on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction