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Is Medocs Safe?

Medocs privacy label · by HELPEE LLC · checked November 2026

  • Collects health data
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
0types

None declared

Linked to you
1type
Not linked to you
2types
Short answer

Mostly a question of trust: Medocs collects data linked to you but declares no tracking. The sensitive items are health and fitness and user content. In total the label lists 3 data types; 8% of medical records apps we checked declare tracking.

At a glance

Medocs privacy in one look

Data exposure on the label
Linked to you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Linked to you, no tracking

Medocs collects 1 data type tied to your identity but declares no tracking.

Try it

Did Medocs ask for something?

Pick the permission prompt you saw. We compare it with what Medocs' developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Not on the label

Location is not on Medocs' label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Matches the label

Medocs lists User Content on its label. Choose Limited Access and pick only the photos you want to share.

Not on the label

Contacts is not on Medocs' label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not declared on the label

Medocs declares no tracking, so a tracking prompt would contradict its label. Decline it, and consider reporting the mismatch to Apple.

Matches the label

Medocs lists Health & Fitness on its label. Approve Health categories one at a time in the Health app.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What Medocs collects, explained

Data typeWhat it coversWhere to limit it
Health & FitnessSensitiveNot linked to you Health and medical records, HealthKit data, and fitness or exercise data. Health app › your profile › Apps: switch off each category the app should not read or write; check Settings › Privacy & Security › Motion & Fitness.
User ContentSensitiveNot linked to you Messages, photos, videos, audio recordings, documents and support chats you create or upload. Settings › Privacy & Security › Photos: choose Limited Access or None; review Microphone and Files access too.
Contact InfoLinked to you Your name, email address, phone number or postal address. Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences.
Reading the label

What Medocs' label means for you

Medocs' label has 1 type under “Data Linked to You”, 2 types under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

Medocs declares no tracking, which means the developer says it does not combine your data with other companies' data for advertising or sell it to data brokers. The data linked to you — contact info — is still tied to your identity, typically through an account, and is covered by the developer's privacy policy and retention rules.

The items that deserve the most attention are health and fitness and user content. Health data is among the most sensitive data an app can hold, and US health-privacy law (HIPAA) does not cover most consumer apps.

Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.

Among the 191 medical records apps in our snapshot with a label, 8% declare tracking, 71% collect data linked to you and 20% say they collect nothing. Medocs lists 3 data types, fewer than the average of 4.8 for this group.

Medical apps may hold the most sensitive data on your phone. Whether US health-privacy law applies depends on who runs the app, not on the App Store category.

On your iPhone

Settings to check for Medocs

  1. 1

    Photos

    Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.

  2. 2

    Health

    Health app › your profile picture › Apps › Medocs. Turn categories on one at a time; the app cannot tell which ones you declined.

  3. 3

    Sign-in

    When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.

  4. 4

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  5. 5

    Notifications

    Settings › Notifications › Medocs › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does Medocs track you?

No tracking declared

There is no “Data Used to Track You” section on Medocs' label.

Does Medocs track you? Full answer and how to stop it →

iOS 18 and later

Lock Medocs behind Face ID

  1. Find Medocs on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. Medocs now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not Medocs has a passcode of its own. It does not change what the app sends to its developer.

Lock or hide Medocs: step-by-step guide →

From the App Store record

About Medocs

DeveloperHELPEE LLC
App Store categoryMedical
Latest version2.1, released May 2026
First releasedDecember 2024
RequiresiOS 13.0 or later
Size27 MB
Age rating4+
Languages1 (EN)
Bundle IDcom.ionic.medocs

The current version shipped in May 2026. That is recent enough that the label should reflect current practices, but check the App Store page again before relying on it.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what Medocs sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask Medocs' developer: Is this app run by my healthcare provider, or a third party?

How it compares

Medocs vs similar medical records apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

Checking another app?

Look up any of our apps in seconds, or put two labels side by side.

Keep exploring

Apps similar to Medocs

All medical records apps → Who tracks you? A–Z → Apps that collect health & fitness → Privacy label decoder →

Do it now

Your Medocs privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1Medocs' privacy label says it uses data to track you.
    Right.
    Not quite.

    False: there is no Data Used to Track You section on Medocs' label.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3Medocs collects Health & Fitness.
    Right.
    Not quite.

    True: Health & Fitness appears on its label, in the Not Linked to You section.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

Medocs privacy FAQ

Is Medocs safe to use?
Based on its App Store privacy label, medocs collects 1 data type tied to your identity but declares no tracking. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does Medocs track you?
No. Medocs' label has no Data Used to Track You section.
What data does Medocs collect?
Health and fitness, user content and contact info. Of these, contact info is linked to your identity.
Who makes Medocs?
HELPEE LLC, according to the App Store. It was first released in December 2024 and the current version is 2.1.
Can I lock Medocs with Face ID?
On iOS 18 or later, touch and hold Medocs' icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock.
How does Medocs compare with other medical records apps?
Across 191 medical records apps with labels in our snapshot, 8% declare tracking and 20% say they collect no data. Medocs lists 3 data types against an average of 4.8.
Is this app run by my healthcare provider, or a third party?
The privacy label cannot answer that. Look for it in Medocs' privacy policy or support pages, linked from the App Store listing. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.
How do I delete my data from Medocs?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.
Facts on this page come from Medocs on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction