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Is PikPak Safe?

PikPak privacy label · by PIKCLOUD PTE. LTD. · checked November 2026

  • Tracks you
  • Recently updated
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
1type
Linked to you
2types
Not linked to you
3types
Short answer

It depends on how you feel about tracking: PikPak declares data used to track you. The sensitive items are user content. In total the label lists 5 data types; 29% of cloud storage apps we checked declare tracking.

At a glance

PikPak privacy in one look

Data exposure on the label
Used to track you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Tracks you

PikPak's developer reports using identifiers to track you across other companies' apps and websites.

Try it

Did PikPak ask for something?

Pick the permission prompt you saw. We compare it with what PikPak's developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Not on the label

Location is not on PikPak's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Matches the label

PikPak lists User Content on its label. Choose Limited Access and pick only the photos you want to share.

Not on the label

Contacts is not on PikPak's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Expected — and you can decline

PikPak declares data used to track you, so expect the “Allow to track?” prompt. Tap Ask App Not to Track; the app must keep working without it.

Not on the label

Health & Fitness is not on PikPak's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What PikPak collects, explained

Data typeWhat it coversWhere to limit it
User ContentSensitiveNot linked to you Messages, photos, videos, audio recordings, documents and support chats you create or upload. Settings › Privacy & Security › Photos: choose Limited Access or None; review Microphone and Files access too.
Contact InfoLinked to you Your name, email address, phone number or postal address. Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences.
IdentifiersUsed to track youLinked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
Usage DataNot linked to you What you tap, open and view inside the app, plus which ads you have seen. There is no single iOS switch. Look for an analytics or personalised-ads toggle in the app's own settings.
DiagnosticsNot linked to you Crash logs, launch times, hang rates and energy use. Settings › Privacy & Security › Analytics & Improvements › Share With App Developers controls what Apple passes on; the app's own crash reporting is separate.
Reading the label

What PikPak's label means for you

PikPak's label has 1 type under “Data Used to Track You”, 2 types under “Data Linked to You”, 3 types under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

Tracking is the declaration that most separates apps. It means identifiers from PikPak can be combined with data from other companies to target or measure ads, or shared with data brokers. On iOS 14.5 and later, the app must ask your permission before tracking you through the advertising identifier; answering “Ask App Not to Track” blocks that identifier and tells the developer you have declined.

The items that deserve the most attention are user content. This is the content you actually care about. Where it is stored, who can read it and how it is backed up matters more than any other line on the label.

Cloud storage apps exist to move your files off the phone, so collecting user content is expected. What differs is encryption, sharing defaults and what the provider can read. Review automatic camera upload, shared-link expiry and whether client-side encryption is available.

Among the 170 cloud storage apps in our snapshot with a label, 29% declare tracking, 64% collect data linked to you and 24% say they collect nothing. PikPak lists 5 data types, more than the average of 3.3 for this group.

Utilities range from calculators to VPNs, so their labels vary more than any other category. A simple tool that collects identifiers and usage data for tracking is a sign of advertising SDKs.

On your iPhone

Settings to check for PikPak

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Photos

    Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.

  3. 3

    Sign-in

    When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.

  4. 4

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  5. 5

    Notifications

    Settings › Notifications › PikPak › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does PikPak track you?

Yes — 1 data type

Identifiers. Apple defines tracking as linking data from this app with data from other companies' apps, websites or offline sources for targeted advertising or ad measurement, or sharing it with a data broker.

Does PikPak track you? Full answer and how to stop it →

iOS 18 and later

Lock PikPak behind Face ID

  1. Find PikPak on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. PikPak now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not PikPak has a passcode of its own. It does not change what the app sends to its developer.

From the App Store record

About PikPak

DeveloperPIKCLOUD PTE. LTD.
App Store categoryUtilities (also Productivity)
Latest version2.2.1, released September 2026
First releasedJune 2022
RequiresiOS 15.0 or later
Size176 MB
Age rating4+
Languages9 (EN, JA, KO, PT, RU, ZH, ES, ZH…)
Bundle IDcom.pikcloud.pikpak.ios

The current version shipped in September 2026, so the app is actively maintained and its label is likely current. Labels are updated by developers when practices change.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what PikPak sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask PikPak's developer: Can the provider scan or read the files I upload?

How it compares

PikPak vs similar cloud storage apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

Checking another app?

Look up any of our apps in seconds, or put two labels side by side.

Keep exploring

Apps similar to PikPak

All cloud storage apps → Who tracks you? A–Z → Apps that collect user content → Privacy label decoder →

Do it now

Your PikPak privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1PikPak's privacy label says it uses data to track you.
    Right.
    Not quite.

    True: it lists identifiers under Data Used to Track You.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3PikPak collects User Content.
    Right.
    Not quite.

    True: User Content appears on its label, in the Not Linked to You section.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

PikPak privacy FAQ

Is PikPak safe to use?
Based on its App Store privacy label, pikPak's developer reports using identifiers to track you across other companies' apps and websites. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does PikPak track you?
Yes. Its label lists identifiers under Data Used to Track You. You can decline at the iOS tracking prompt.
What data does PikPak collect?
User content, contact info, identifiers, usage data and diagnostics. Of these, contact info and identifiers are linked to your identity.
Who makes PikPak?
PIKCLOUD PTE. LTD., according to the App Store. It was first released in June 2022 and the current version is 2.2.1.
Can I lock PikPak with Face ID?
On iOS 18 or later, touch and hold PikPak's icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock. If you don't see the option, update iOS.
How does PikPak compare with other cloud storage apps?
Across 170 cloud storage apps with labels in our snapshot, 29% declare tracking and 24% say they collect no data. PikPak lists 5 data types against an average of 3.3.
Can the provider scan or read the files I upload?
The privacy label cannot answer that. Look for it in PikPak's privacy policy or support pages, linked from the App Store listing. Review automatic camera upload, shared-link expiry and whether client-side encryption is available.
How do I delete my data from PikPak?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.

For photos and documents you choose to keep apart from your main library, see VaultForYou.

Facts on this page come from PikPak on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction