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Is Sync.me Safe?

Sync.me privacy label · by Sync.ME LTD · checked November 2026

  • Tracks you
  • Recently updated
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
1type
Not linked to you
3types
Short answer

It depends on how you feel about tracking: Sync.me declares data used to track you. The sensitive items are contacts and user content. In total the label lists 7 data types; 33% of contacts backup apps we checked declare tracking.

At a glance

Sync.me privacy in one look

Data exposure on the label
Used to track you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Tracks you

Sync.me's developer reports using identifiers to track you across other companies' apps and websites.

Try it

Did Sync.me ask for something?

Pick the permission prompt you saw. We compare it with what Sync.me's developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Not on the label

Location is not on Sync.me's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Matches the label

Sync.me lists User Content on its label, linked to you. Choose Limited Access and pick only the photos you want to share.

Matches the label

Sync.me lists Contacts on its label, linked to you. Limited Access shares selected contacts instead of your whole address book.

Expected — and you can decline

Sync.me declares data used to track you, so expect the “Allow to track?” prompt. Tap Ask App Not to Track; the app must keep working without it.

Not on the label

Health & Fitness is not on Sync.me's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What Sync.me collects, explained

Data typeWhat it coversWhere to limit it
ContactsSensitiveLinked to you The people in your address book or social graph. Settings › Privacy & Security › Contacts: choose Limited Access to share only selected people, or None.
User ContentSensitiveLinked to you Messages, photos, videos, audio recordings, documents and support chats you create or upload. Settings › Privacy & Security › Photos: choose Limited Access or None; review Microphone and Files access too.
Contact InfoLinked to you Your name, email address, phone number or postal address. Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences.
PurchasesLinked to you What you have bought or tend to buy. Review in-app marketing settings; subscriptions are listed in Settings › [your name] › Subscriptions.
IdentifiersUsed to track youLinked to youNot linked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
Usage DataNot linked to you What you tap, open and view inside the app, plus which ads you have seen. There is no single iOS switch. Look for an analytics or personalised-ads toggle in the app's own settings.
DiagnosticsNot linked to you Crash logs, launch times, hang rates and energy use. Settings › Privacy & Security › Analytics & Improvements › Share With App Developers controls what Apple passes on; the app's own crash reporting is separate.
Reading the label

What Sync.me's label means for you

Sync.me's label has 1 type under “Data Used to Track You”, 5 types under “Data Linked to You”, 3 types under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

Tracking is the declaration that most separates apps. It means identifiers from Sync.me can be combined with data from other companies to target or measure ads, or shared with data brokers. On iOS 14.5 and later, the app must ask your permission before tracking you through the advertising identifier; answering “Ask App Not to Track” blocks that identifier and tells the developer you have declined.

The items that deserve the most attention are contacts and user content. Uploading contacts shares other people's details, not just yours.

Contacts backup apps upload your whole address book — other people's names, numbers and addresses, not just yours. Check where the backup is stored, whether it is encrypted, and how to delete it from the server.

Among the 126 contacts backup apps in our snapshot with a label, 33% declare tracking, 48% collect data linked to you and 33% say they collect nothing. Sync.me lists 7 data types, more than the average of 2.2 for this group.

Social apps are built around identity and contacts, so data linked to you is nearly universal. Tracking and contact upload are the settings worth checking.

On your iPhone

Settings to check for Sync.me

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Photos

    Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.

  3. 3

    Contacts

    Settings › Privacy & Security › Contacts. Limited Access shares only the people you select instead of your whole address book.

  4. 4

    Sign-in

    When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.

  5. 5

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  6. 6

    Notifications

    Settings › Notifications › Sync.me › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does Sync.me track you?

Yes — 1 data type

Identifiers. Apple defines tracking as linking data from this app with data from other companies' apps, websites or offline sources for targeted advertising or ad measurement, or sharing it with a data broker.

Does Sync.me track you? Full answer and how to stop it →

iOS 18 and later

Lock Sync.me behind Face ID

  1. Find Sync.me on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. Sync.me now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not Sync.me has a passcode of its own. It does not change what the app sends to its developer.

Lock or hide Sync.me: step-by-step guide →

From the App Store record

About Sync.me

DeveloperSync.ME LTD
App Store categorySocial Networking (also Productivity)
Latest version11.26.10, released October 2026
First releasedDecember 2009
RequiresiOS 18.6 or later
Size240 MB
Age rating4+
Languages17 (AR, DA, NL, EN, FR, DE, HE, HI…)
Bundle IDcom.ultimake.smartsync

The current version shipped in October 2026, so the app is actively maintained and its label is likely current. Labels are updated by developers when practices change.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what Sync.me sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask Sync.me's developer: How do I delete my contacts from their server later?

How it compares

Sync.me vs similar contacts backup apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

Checking another app?

Look up any of our apps in seconds, or put two labels side by side.

Keep exploring

Apps similar to Sync.me

All social networking → Who tracks you? A–Z → Apps that collect contacts → Privacy label decoder →

Do it now

Your Sync.me privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1Sync.me's privacy label says it uses data to track you.
    Right.
    Not quite.

    True: it lists identifiers under Data Used to Track You.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3Sync.me collects Contacts.
    Right.
    Not quite.

    True: Contacts appears on its label.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

Sync.me privacy FAQ

Is Sync.me safe to use?
Based on its App Store privacy label, sync.me's developer reports using identifiers to track you across other companies' apps and websites. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does Sync.me track you?
Yes. Its label lists identifiers under Data Used to Track You. You can decline at the iOS tracking prompt.
What data does Sync.me collect?
Contacts, user content, contact info, purchases, identifiers, usage data and diagnostics. Of these, contacts, user content, contact info, purchases and identifiers are linked to your identity.
Who makes Sync.me?
Sync.ME LTD, according to the App Store. It was first released in December 2009 and the current version is 11.26.10.
Can I lock Sync.me with Face ID?
On iOS 18 or later, touch and hold Sync.me's icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock.
How does Sync.me compare with other contacts backup apps?
Across 126 contacts backup apps with labels in our snapshot, 33% declare tracking and 33% say they collect no data. Sync.me lists 7 data types against an average of 2.2.
How do I delete my contacts from their server later?
The privacy label cannot answer that. Look for it in Sync.me's privacy policy or support pages, linked from the App Store listing. Check where the backup is stored, whether it is encrypted, and how to delete it from the server.
How do I delete my data from Sync.me?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.
Facts on this page come from Sync.me on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction